Below is a list of frequently asked questions. If you have any questions that you’d like to ask our Smiling Dental team, please contact us. We’ll be more than happy to answer any dental questions that you may have.

Can I claim on my health fund on the spot?

hicaps-logoWe can process your health fund claim immediately at the time of your appointment. If you bring your health fund card, you will only need to pay the gap. The amount of rebate that you receive is determined by your particular health fund and your level of cover.

We keep our fees within industry standards, and our fees are great value for the quality treatment that we provide. We will always give you an estimate of treatment costs, and if possible different treatment options available to suit personal and financial preferences. For extensive treatment plans, a full written quotation will be provided.

How often should I visit the dentist?

We recommend that you visit the dentist every 6 months for preventative checkup and hygiene appointments. This way the dentist can identify any dental issues before they become more severe, and make sure that your home care is maintaining your oral health.

Dental x-rays – Do I need them?

Dental x-rays are an essential diagnostic tool. Dentists are able to see the visible surfaces of the teeth. However we are not able to see the surfaces in between your teeth, the insides of the teeth or the roots inside your jaw. X-rays provide the dentist with necessary information to diagnose potentially serious dental problems. Early detection and treatment of dental problems can save time, cost and reduce unnecessary pain and complications.

At our Smiling Dental clinics, we use the latest digital x-ray equipment to minimise radiation exposure. These reduce radiation by 90% compared to traditional film x-rays.

Tooth knocked out – What should I do?

If it’s a baby tooth, do not replace the tooth in the socket. This is because it may damage the permanent tooth that’s coming through. Keep the tooth if you can find it and contact us for an emergency appointment. We will see you as soon as we can to make sure that your child is as comfortable as possible.

If it’s an adult tooth, if the tooth is not contaminated then replace the tooth in the socket as soon as possible. If you can’t replace the tooth, then place it in a container of milk or inside your cheek and contact us immediately. Do not clean the tooth with water or touch the root of the tooth.

You should immediately contact our dentist for an emergency dental appointment. Being seen within 30 to 60 minutes can make all the difference.

When should my child see a dentist?

smile3Children should start visiting the dentist at 2 or 3 years old. Early visits are all about getting children comfortable at the dentist. This may be as simple as having a ride in the dental chair. We teach them the correct brushing techniques, and make sure all of the baby teeth are growing correctly and without cavities. Learning the best oral health habits ensures your child has healthy teeth for life!

How to brush correctly?

Proper brushing takes at least two minutes! To get a feel for the time involved, try using a stopwatch. To properly brush your teeth, use short, gentle strokes, paying extra attention to the gums, hard-to-reach back teeth. Concentrate on thoroughly cleaning each section as follows:

  • Clean the outer surfaces of your upper teeth, then your lower teeth
  • Clean the inner surfaces of your upper teeth, then your lower teeth
  • Clean the chewing surfaces
  • For fresher breath, be sure to brush your tongue, too
What type of toothbrush should I use?

Most dental professionals agree that a soft-bristled, small-headed brushes are preferable, since they can better reach all areas of the mouth, including hard-to-reach back teeth. For many, an electric toothbrush is a good alternative.

How do I floss?

Flossing removes the particles that a toothbrush can’t reach in the tight spaces between your teeth or the areas under your gumline. Try these tips on how to floss your teeth:

  • When you floss, gently ease the floss between your teeth.
  • Pull the ends of the floss against the front and back surface of a tooth so that the floss forms a “C” as it wraps around the tooth.
  • Gently pull the floss from the gumline to the top of the tooth to scrape off plaque.
  • Floss the backs of your teeth.